Position Title: Inflight Crew
I.Position Summary:
Please read if your Passion is People.
Inflight Crewmembers are the ambassadors of the JetBlue Experience, delivering high-quality care to JetBlue Customers on every flight. Inflight Crewmembers are responsible for both Safety and Service in the aircraft cabin. They function effectively in a fast-paced, multi-tasking work environment, oftentimes during non-traditional working hours. In times of irregular operations, the Inflight Crewmembers are the key ingredient in mitigating Customer dissatisfaction, and thus serve as a very visible JetBlue Representative in diverse and challenging situations.
II.Essential Functions
-Provides and promotes the various components of our Inflight product, including beverage and snack service, and onboard sales, including liquor and premium entertainment
-Responds to a broad range of in-flight emergencies
-Assists Customers, which includes lifting carry-on bags into overhead bins and assists disabled Customers with mobility
-Consistently provides outstanding customer service
-Performs various duties as outlined in the Flight Attendant Manual
-Continuously stays connected to the Company by reading e-mail, paper mail, and intranet communications
- Provides high quality service in diverse operating situations
Experience:
Minimum Qualifications:
-High School Diploma or General Education Development (GED) Diploma
-Able to read, speak, write, and understand the English language
-At least twenty (20) years old
-Vision corrected to 20/20
-Two (2) years proven customer service experience
-Able to lift fifty (50) pounds from floor to above the shoulders
-Able to reach six feet three inches (6Á’3Á”) without shoes
-Able to be away from home for up to five (5) nights and six (6) days in a row
-Currently in possession of a valid Passport with the ability to travel in and out of the United States on a frequent basis
-Able to relocate to within one-hour driving time of assigned domicile
-Able to work varying schedules including reserve duty, weekends, evenings, holidays, and last minute drafting
-Regular attendance and punctuality
-Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
-Well groomed and able to maintain a professional appearance
-Pass a ten (10) year background check and pre-employment drug test
-Legally eligible to work in the country in which the position is located
-When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
IV.Knowledge, Skills, and Abilities:
-Basic computer knowledge
-Able to care for one hundred fifty (150) Customers and up to nine (9) fellow Crewmembers/non-revenue travelers
-Able to think outside the box in regard to decision making and problem solving
-Able to remain calm in a demanding, fast-paced work environment and take control in unexpected situations
-Able to function effectively with limited hands-on supervisory guidance
-Able to read and comprehend guidance as found in required manuals
-Adherence to JetBlue Inflight Crewmember Uniform Appearance Standards
-Successfully complete JetBlue Airways Inflight Training Program, including Initial Training and Annual Continuous Education Programs
-Able to make sound decisions quickly
-Able to work as a team to deliver the JetBlue Experience
-Excellent verbal and written communication skills
-Possess a strong passion for quality customer service
Here is the link to apply:
http://www.gadball.com/jobs/details.aspx?jid=12590223&AspxAutoDetectCookieSupport=1
Wednesday, February 13, 2008
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